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Step into your customer's shoes. What's it like?

10/7/2015

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Every time we walk into the office, shop, workshop or wherever we work, it is easy to become 'store blind'. We don't see things the same way customers do.

Taking a few minutes to step into your customers shoes can be very powerful. Next time you go to work try a few of these pointers to get a fresh perspective:

1. Park your car where a customer would and walk into the store/office as they would. Was it easy to find? Do your signs need a clean?
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