You can spend heaps of money on a fantastic marketing campaign with a professionally produced television ad, matching radio ads, great print ads and a digital campaign to compliment your efforts, only to have it all fall over when you have a potential new client walk into your store and experience poor customer service.
Too often organisations spend their entire marketing budget on the big stuff and forget about frontline staff training. When the whole objective of your position is to drive traffic to your business door, don't forget about who they will meet when they get there.
Roxanne Grey - Marketing Consultant
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Tel 0431 281 125 | email@example.com
WOTSO Co-working Space Westfield Chermside Brisbane Qld 4001
PO Box 288 Kedron Qld 4031
45 Ingham Road Townsville Qld 4810
PO Box 6237 Townsville Qld 4810
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I acknowledge the Turrbal, Wulgurukaba and Bindal people; the traditional custodians of country where I operate my business. I pay my respects to their elders.